Home Care Packages (HCP)

We tailor a range of support options under your package to assist you to live independently and safely in your own home.

What are Home Care Packages?

Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for people with more complex care needs that go beyond what the Commonwealth Home Support Programme (CHSP) can provide.

Am I eligible for a Home Care Package?

Eligibility is based on your care needs as determined through a face-to-face assessment by My Aged Care, but you must also be:

  • an older person who needs coordinated services to help them stay at home, or
  • a younger person with a disability, dementia or other care needs not met through other specialist services.

Your financial situation won’t affect your eligibility. But you will need a financial assessment to work out exactly how much you may be asked to contribute.

My Aged Care can be contacted on 1800 200 422 or myagedcare.gov.au to request an assessment.

Our Services

Depending on the level of Home Care Package you receive, we can tailor your services to support you to meet your personal goals. Our aim is to support you to remain well and independent, safe in your own home and keep you connected to your community.

Services may include a combination of the following:

  • Social & community access
  • Meal planning & preparation
  • Fitness
  • Personal care & hygiene
  • Shopping
  • Housekeeping
  • 24 hour care
  • Companionship
  • Learning life skills
  • In-home support
  • Lawn mowing
  • Gardening
  • Personal alarms
  • Purchasing of equipment / home aids

Contact our friendly team if you would like more information about how we can support you with your package


Celia – Team Leader (02) 4254 9342


Peter - Team Leader (02) 4421 8248


Melissa – Team Leader (02) 4628 0044

To learn more about the Home Care Packages please fill out the below form.