Who can give feedback?
This feedback form is designed to encourage clients and stakeholders to provide feedback on CatholicCare’s services. Your ideas help us identify the things we can improve. We welcome your compliments, complaints and suggestions so we can give a better service.
Everyone is welcome to provide feedback! You can tell us, email us, write a letter or fill out the form below.
How do we respond to your feedback?
We respond to all feedback and it is treated confidentially.
In particular, complaints are acknowledged and action to address them is commenced within 5 working days. Wherever possible complaints are finalised within one month with the vast majoirty resolved very quickly.
If there is a delay you will be kept up-to-date with the progress
02 4227 1122
For crisis support please contact LifeLine: 13 11 14 For counselling and group work enquiries please call: 4254 9395