Feedback

Who can give feedback?

This feedback form is designed to encourage clients and stakeholders to provide feedback on CatholicCare’s services. Your ideas help us identify the things we can improve. We welcome your compliments, complaints and suggestions so we can give a better service.

Everyone is welcome to provide feedback! You can tell us, email us, write a letter or fill out the form below.

How do we respond to your feedback?

We respond to all feedback and it is treated confidentially.

In particular, complaints are acknowledged and action to address them is commenced within 5 working days. Wherever possible complaints are finalised within one month with the vast majoirty resolved very quickly.

If there is a delay you will be kept up-to-date with the progress

We are committed to continuously improving our service to clients. To achieve this, we need your valued feedback. Please fill in the details below to submit your feedback.

First name

Last name

Name and Surname of client (if different)

Email address

Name of person/service you are providing feedback about

What type of feedback would you like to give us? (Tick any box that applies) Compliment Complaint Suggestion

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Attachments

Have you contacted the person(s) or program to provide feedback?

Yes

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